Internal Communication

Frequent reminders and support from hospital administration are critical components to an effective policy.

Toolkit for exisiting and new employees

• UNC Hospitals

Letter from CEO to all employees

• Mercy Regional Health Center
• Wake Forest University Baptist Medical Center
• Western Maryland Health System

In-hospital PA System Announcement

• Wilkes Regional Medical Center

Patient appointment reminder (Phone reminder and Card reminder)

• UNC Hospitals

On-Hold phone reminder announcement

• Scotland Memorial Phone Message
• Wake Forest University Baptist Medical Center

Best Practice

• Recommended Signage Guidelines

Compliance letter from CEO to Employees

• Wake Forest University Baptist Medical Center